Download Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age
Download Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age
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Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age
Download Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age
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Review
"Crawford shows us that the railroad barons of today run cable companies. These monopolies raise prices, stifle competition, and drag the U.S. further behind in global telecommunications revolution."--Clay Shirky, author of "Here Comes Everybody: The Power of Organizing Without Organizations"--Clay Shirky (03/23/2012)"Important and provocative." --Sam Gustin, "Time.com"--Sam Gustin "Time.com ""Federal regulatory agencies make definitional decisions in the lives of Americans. But they are little covered by our diminished media; and even when the stories are told, they tend to be told from the perspective of the powerful. That's what makes Susan Crawford's book ". . . "so remarkable. She gets the facts straight--I know, because I was there. But she also does something just as important: she puts the facts in perspective, providing readers with an analysis that is essential if we are ever going to forge communications policies that serve all Americans." --Micheal J./i>--Michael J. Copps"The Nation" (04/12/2013)"With an appealing blend of earnestness and feistiness, Crawford is set on turning the sorry state of broadband and wireless services in the United States into the biggest populist outrage since Elizabeth Warren went after banks." --John B./i>--John B. Judis "The New Republic """Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age" . . . offers a calm but chilling state-of-play on the information age in the United States. . . If you are looking for the answer to why much of the developed world has cheap, reliable connections to the Internet while America seems just one step ahead of the dial-up era, her office--or her book--would be a good place to find out."--David Carr, "The New York Times"--David Carr "The New York Times "
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About the Author
Susan Crawford is a visiting professor at Harvard Law School and a fellow at the Roosevelt Institute. She lives in New York City.
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Product details
Paperback: 368 pages
Publisher: Yale University Press; Reprint edition (February 25, 2014)
Language: English
ISBN-10: 9780300205701
ISBN-13: 978-0300205701
ASIN: 0300205708
Product Dimensions:
6.2 x 1.1 x 9.5 inches
Shipping Weight: 1 pounds (View shipping rates and policies)
Average Customer Review:
4.2 out of 5 stars
214 customer reviews
Amazon Best Sellers Rank:
#379,638 in Books (See Top 100 in Books)
Although I was generally aware of the issues covered in the book, Crawford does an excellent job of painting a thorough picture of the extent to which our federal and state regulators are failing America's future by capitulating to Big Telco. With all of the other issues our nation is currently facing, it's easy to bump national broadband Internet access down the list. But we do so at the peril of our nation's innovation economy which increasingly relies on world-class broadband access. Data shows we're already behind most other developed nations in terms of paying the highest prices for the lowest access speeds, which is pretty sad for a nation which led the creation of the Internet in the first place. Our position will continue to slip as long as the FCC fails to regulate broadband Internet access as a common-carrier utility and state legislatures impede municipal fiber network deployment.
The Internet turned 30 last week.On Jan. 1, 1983, engineers launched the basic protocol for sharing bits between computers, setting in motion the networked world we live in today. Susan Crawford's book is published as the Internet enters its middle years, and it offers a timely diagnosis of the problems Americans face as we try to make the most of our digital age.Crawford's basic prognosis is this: Internet users can no longer take the network for granted. For too long we have allowed powerful phone and cable incumbents to dictate Internet policy in America. The result is reflected in international rankings of broadband access and services, which have the United States falling far behind other developed nations. The tendency among paid corporate apologists and shills (one of whom has made an appearance in these reviews) is to blame the American geography for this decline: We're a rural nation that isn't as easily connected as, say, Singapore, they argue. Another tendency is to put the regulators at fault: If only we unchained the invisible hand of the marketplace, then the American Internet would be Numero Uno.The truth, as Crawford points out lies somewhere else -- in our policymakers' failure to put the interests of the nation before those of profitable companies. Lobbying powerhouses like AT&T. Comcast and Verizon have flexed their financial muscle in Washington to ensure that the billion-dollar spoils of the Internet access business are shared only among a few corporations. The policies resulting from this largesse have led to the destruction of a competitive marketplace. Most Americans buying home Internet access today have just two choices: the local monopoly phone company or the local monopoly cable provider. AT&T and Verizon dominate the wireless Internet access market and also control the critical infrastructure that smaller and increasingly irrelevant competitors like Sprint need. We have no choice but to do business with these dominant companies. If we think they're ripping us off, we can't vote with our feet -- as there's nowhere else to go.This concentration of gatekeeper power has very real -- and very negative -- consequences. Americans pay far more for far less than people in developed countries whose policymakers have promoted competition instead of profits. Crawford rightly notes that it's time our leaders in Washington, D.C., did the same.The internet is more than a cloud; it's people, technology and physical infrastructure. As with any infrastructure, the Internet needs protection and maintenance to survive. Otherwise the wires and signals that send digital communications would cease to function. The online community also needs protections -- to prevent our ideas from being blocked, our identities from being hijacked and our wallets from being picked.To connect every American to a world-class Internet, we need to confront the market power of phone and cable companies and open the way for alternatives, such as the municipal broadband networks communities are building across the country. We need to do this not just to benefit Internet users but to regain America's global standing in an increasingly networked world.The good news is that in 2012 Internet users rose up en masse to protect these rights and keep the network open. When the entertainment industry tried to push an Internet-crippling copyright bill, more than 15 million people urged Congress to stop it. When governments used a U.N. telecommunications conference to propose new powers to censor the Web, Internet freedom advocates worldwide joined forces to scuttle the plan.Politicians need to follow the lead of the netroots -- to stop listening only to the corporate lobbyists from AT&T, Comcast and the like and start representing Internet users, who demand more open and affordable access in a marketplace with real consumer choice.This approach seems obvious. But too often in Washington simple solutions are pushed aside in favor of a blind adherence to a cashed fueled philosophy of deregulation and profits above all else.Crawford warns of dire consequences should policymakers follow the lead of corporate lobbyists alone. Tens of millions of children will not have the tools they need to succeed in the modern world. Millions of good paying middle class American jobs will never be created. Tomorrow's innovative companies will not be created on our shores, but will be started in the garages of the countries whose leaders recognize the importance of public interest infrastructure policies and the need to protect our Internet freedoms.As we celebrate 30 years of the modern Internet, we need to look to the future and figure out ways to make it better. There is a role for activism and advocacy, but also one for our government to promote the public interest by ensuring that every American can participate in a free and fair communications market.Crawford's book is our call to action.
Susan Crawford does a good job of laying out some of the key failures in American regulatory policy which have led us to the near-duopoly position for broadband access for most consumers. This outcome retards speeds, results in usage caps which protect the pay-tv business, and results in some of the highest prices in the world. For those who are concerned about innovation in the broadband access space, Susan's book is a must-read.
As you drive from east to west across the US, there is a meridian in the breadbasket, somewhere in the eastern Dakotas, Nebraska, and Kansas, where gelatin salads start to appear in the supermarket deli cases. In the prairies it is not only acceptable but fashionable to serve molded, multicolored Jell-O with grapes, pineapple, and heaven knows what else arranged inside it. Once you get over the Continental Divide the fashion fades out. It's not a thing on either coast.How did this get started? It's not an ethnic fashion. The folks who settled the Great Plains were Norwegians and Swedes and Germans, and gelatin is not an ethnic treat anywhere in Europe. Or anywhere else, as far as I know!No, it's because there was a time when only rich folks could make Jello on their farms in the summer. People who were rich enough to have their farms electrified. Once Jell-O got imprinted as a luxury item, it remained fashionable even when everybody could have it.You see, electricity itself was a luxury in the early 20th century, and gelatin salads were a proxy for being rich enough to have electric power delivered to your place. In her brilliantly troubling new book Captive Audience, she quotes this 1905 dismissal of government interference with the electricity market."The ownership and operation of municipal light plants stands upon a different basis from that of the ownership of water works, which it is so often compared. Water is a necessity to the health and life of every individual member of a community ... It must be supplied in order to preserve the public health, whether it can be done proitably or not, and must be furnished, not to a few individuals, but to every individual. Electric lights are different. Electricity is not in any sense a necessity, and under no conditions is it universally used by the people of a community. It is but a luxury enjoyed by a small proportion of the members of any municipality, and yet if the plant be owned and operated by the city, the burden of such ownership and operation must be borne by all the people through taxation."This is exactly the argument being used today against government involvement in broadband. It is why children even in such hardly remote locales as western Massachusetts have to go to public libraries to do their homework. Comcast and Verizon just don't find it profitable to run cables and fibers into rural locales.Those profits are maximized by managing scarcity. with the cooperation of a deregulatory-minded Congress, always hungry for campaign contributions from big corporations. As a result, what the FCC laughably calls its broadband plan of 2010 would have every American household getting 4 Mbps download, 1 Mbps upload by 2020 --- with 100 million households getting up to 100 Mbps download and 50 Mbps upload. The South Korean plan, by contrast, is for every household to get 1 Gbps (1000 Mbps) right now!I recommend this book to everyone. It explains why my ophthalmologist can't send my retinal scans from his Boston to his Cambridge office electronically (that example explains why symmetric channels, with comparable upload and download speeds, are essential for economic development). Why the backup service Mozy will use postal mail to send you your backed up files on disk if your computer crashes -- the files were uploaded incrementally but to download them all at once would take a week or more.The US is going to be a second-rate economy if we don't wake up to the simple fact that some regulation in communication technologies is needed to create universal service, and ensuring that service is one of the functions of government. Broadband Internet service is like electricity really turned out to be, and not as the privately owned electric utilities wanted the public to see it at the turn of the 20th century.
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